VOIP Telecom

Hosted PBX
Slash business phone costs. Empower employees with collaboration and mobility features. VoIP business phone service is available as a stand-alone solution or choose a fully integrated Voice and Data bundle for guaranteed Quality of Service (QoS). Great for small businesses as well as large enterprise organizations. If your business needs:

Communication support for mobile and remote workers
Lower business phone costs
Easy phone system start-up
Simple self-service voice management
A phone system that will scale with your growing business


Unified Communications
Go beyond "staying in contact." Host voice and video conferences and share your desktop, start a one-on-one or group IM for rapid decisions, and make and receive voice and video calls—all using your Business VoIP number on any device including your smartphone. If your business needs:

One communication platform to reach everyone across multiple offices and devices
Easy conferencing and collaboration for users inside and outside your company
Support for mobile and remote workers



Hosted Voice Integration with Business Software
Integrate business VoIP features with the applications you use every day in a matter of minutes. Hosted Voice customers can unlock click-to-dial capabilities, automatic call logging, caller-info screen pops and advanced call analytics within 25 CRM or helpdesk applications, including Salesforce and Zendesk. We also offer integration with popular communication software, including Skype for Business and Outlook. If your business needs:

Improvements to the way you communicate, support, and sell – via reduced response times and increased productivity
Extended call and call logging capabilities from your CRM or Helpdesk systems
Advanced call analytics and features coupled with your day-to-day tools

Call Center
Our Call Center solutions support any call center environment from basic call distribution, queuing, and simple reporting, to call centers with more complex queuing and management needs. If your business needs:

Automated, intelligent call distribution for heavy call volume environments such as technical assistance lines, sales, or order-taking centers
Full-featured queuing, routing, quality control, and training, without the expense and hassle of on-premises equipment
Support for onsite or remote workforce. Manage everyone (and all call queues) centrally from a Supervisor dashboard


Fax Pro
Enjoy all the benefits of online faxing with Fax Pro. The always-on service gives you more flexibility to fax from anywhere, using a simple online portal. Enjoy greater document security and privacy as faxes are delivered straight to your email inbox. Transitioning is easy. If your business needs:

The ability to fax from anywhere using your computer, smartphone, or tablet
Increased document visibility, security and accountability
Costs savings through the elimination of hardware, ink, paper, and long distance charg


SIP Trunking
Connect your IP-PBX using the same broadband connection used for your business Internet access service. Leverage existing assets and technology when you choose Phonetec Services as your business phone service provider. If your business needs:

Save on communications costs
Eliminate the need to purchase separate voice and data circuits
Balance bandwidth between voice and data