VOIP Telecom
Hosted PBX
Slash business phone costs. Empower employees with
collaboration and mobility features. VoIP business phone
service is available as a stand-alone solution or choose a
fully integrated Voice and Data bundle for guaranteed
Quality of Service (QoS). Great for small businesses as well
as large enterprise organizations.
If your business needs:
Communication support for mobile and remote workers
Lower business phone costs
Easy phone system start-up
Simple self-service voice management
A phone system that will scale with your growing business
Unified Communications
Go beyond "staying in contact." Host voice and video
conferences and share your desktop, start a one-on-one or
group IM for rapid decisions, and make and receive voice and
video calls—all using your Business VoIP number on any
device including your smartphone.
If your business needs:
One communication platform to reach everyone across multiple
offices and devices
Easy conferencing and collaboration for users inside and
outside your company
Support for mobile and remote workers
Hosted Voice Integration with
Business Software
Integrate business VoIP features with the applications you
use every day in a matter of minutes. Hosted Voice customers
can unlock click-to-dial capabilities, automatic call
logging, caller-info screen pops and advanced call analytics
within 25 CRM or helpdesk applications, including Salesforce
and Zendesk. We also offer integration with popular
communication software, including Skype for Business and
Outlook. If your business needs:
Improvements to the way you communicate, support, and sell –
via reduced response times and increased productivity
Extended call and call logging capabilities from your CRM or
Helpdesk systems
Advanced call analytics and features coupled with your
day-to-day tools
Call Center
Our Call Center solutions support any call center
environment from basic call distribution, queuing, and
simple reporting, to call centers with more complex queuing
and management needs. If your business needs:
Automated, intelligent call distribution for heavy call
volume environments such as technical assistance lines,
sales, or order-taking centers
Full-featured queuing, routing, quality control, and
training, without the expense and hassle of on-premises
equipment
Support for onsite or remote workforce. Manage everyone (and
all call queues) centrally from a Supervisor dashboard
Fax Pro
Enjoy all the
benefits of online faxing with Fax Pro. The always-on
service gives you more flexibility to fax from anywhere,
using a simple online portal. Enjoy greater document
security and privacy as faxes are delivered straight to your
email inbox. Transitioning is easy. If your business needs:
The ability to fax from anywhere using
your computer, smartphone, or tablet
Increased document visibility, security and accountability
Costs savings through the elimination of hardware, ink,
paper, and long distance charges
SIP Trunking
Connect your IP-PBX using the same
broadband connection used for your business Internet
access service. Leverage existing assets and technology
when you choose Phonetec Services as your business phone service
provider. If your business needs:
Save on communications costs
Eliminate the need to purchase separate voice and data
circuits
Balance bandwidth between voice and data
